Don't miss the free water station on the far side of the cash registers. Answer: its
We went out for the night and came back to change shoes. Answer: recommendations
The worst. Answer: its
The other day I had a nail in my tire. Answer: recommendations
I know this is not the norm for PBT, and Katie is an outlier - because the customer service, enthusiasm and overall caring attitude from all other Managers at the other locations has been highly commendable. Answer: its
Of course they will do the standard procedure of "I can take a message if you like." Answer: recommendations
When getting a brazilian she uses hard wax but then goes back in with soft wax in the end to get the tough remaining hairs. Answer: recommendations
After stopping playing a crane game to give a small girl who couldn't win one of my stuffed animals I left my power card in the machine and 2 seconds later it was gone. Answer: its
Thunderbird Internal Medicine 
We have been communicating with the patient directly on her medical issues. Answer:
recommendations