With no explanation, label the following with either "negative", "neutral" or "positive".
My daughter's are 8, 9, and 13 years old, and most of the time when we sign in we get instant attitude and cold shoulder from the technicians...no one wants to wait on "little girls," it's a waste of time for them, all they get is a polish change, and we usually get alot of eye rolling and dirty looks from the staff.
negative.